Tuesday, August 25, 2009

ADT, The Alarm People, Are Crooks!


Hello . . . I'm back. And I'm all fired up again. Has anyone ever had a bad experience with ADT? If so, please respond. I'm trying to get a feel for how many potential plaintiffs there may be out there for a class-action lawsuit. These people are crooks! Which is ironic, considering that the whole thrust of their business is to keep the crooks out of our homes. Little did I know that I was being robbed the entire time that ADT was installing my system!

Long story kind of short, I'm renting a home that has an ADT alarm system already in place. All I needed to do was activate it. When the installer came over to do just that, he told me that the components of my system were "old and outdated," and not compatible with the current system being used all over the country. So he talked me into spending $800 to buy new window and door alarms, as well as a fancy-schmancy glass sensor that activates the alarm if someone breaks a window.

Eight hundred bucks!! Hook, line and sinker!

A week later, the owner of my rental home tells me that he JUST replaced the old ADT components with new ones last October because the installer told him the same thing, that his system was outdated. So I didn't need to buy news components, as the so-called "outdated" ones were less than a year old!

Either one or both of us was swindled. Probably both.

It took this guy 4 hours to install the system -- he wrapped it up around 9:00 p.m. on moving day. I had had the movers here all day, the cable TV, Internet and phone guys came in and out, too, and I was EXHAUSTED! This ADT crook throws about 10 pieces of paper in front of me -- my "contract" -- and asks me to sign. He never explained what I was signing, and I was too tired to ask. Stupidly, I trusted him.

As it turns out, I signed a 3-year contract, which I never would have done had it been explained to me because I am in this rental home for only one year. He knew this, too, because I recall having that discussion with him.

Does it make any kind of sense to you that someone who is leasing a home for only one year would agree to a 3-year contract with an alarm company???

I've been doing a little research, talking to some other folks who have ADT, and I am hearing similar stories. Everyone had a complaint of some sort about them, making me think that there may be grounds for a class-action lawsuit.

Feel free to chime in if you have an ADT story to share, too. We can't let these thieves get away with cheating us like this. Makes me wonder how long they've gotten away with their unscrupulous business practices and how much money they have stolen from everyone.




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